Lincon 0 Report post Posted January 4, 2021 (edited) This is more of a review of the experience I had with the phone support I have had with Logitech over the past few years. I own pretty much everything logitech when it comes to my gaming peripherals. Speakers, keyboard, headset, mice etc, and I own multiples of each from various deals I've found online. Over the past number of years, I have unfortunately had to go through warranty replacements for a couple of these items and recently had to get a keyboard (G610) and mouse (G900) replaced https://mobdro.bio/ https://kodi.bio/. I knew calling Logitech would be worry free due to some previous calls I had to make. But this last one takes the cake, so I had to share. When I called, the rep was extremely personable and knowledgable about the products I owned. They verified everything promised via email and proactively offered to send me both items, first and send be labels to return my old products. I know labels are standard, but shipping new products, first, is not. I asked if I could switch to a G703, and while he couldnt do it, he offered to look into it and verify it couldnt be done. Overall, I am very happy with the support I've gotten from this company an will continue to offer my own toward them. Edited January 6, 2021 by Lincon Share this post Link to post Share on other sites
